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Story of the past hour. I've been alternately on hold or speaking briefly with a non-native English speaker (oy...) since just after 0900.
Travelocity sent me an e-mail over the weekend letting me know that my flights to Scotland next May have been changed, and please contact them immediately. I tried calling yesterday and didn't get anywhere. I called earlier this morning, was put on hold, and got disconnected. Called back (note: I am currently on my 4th phone call and 4th non-native English speaker since yesterday - oy...). He ("Peter"?) is on hold with US Airways, whose system is apparently down.
Meanwhile, I'm on Travelocity's website looking at another available flight that would work out fine for me.
Now US Air is telling "Peter" that my ONLY option involves sitting in the Dublin airport all day before getting a connecting flight that night.
Um, no. My only requirements are to leave via Washington National and arrive in Glasgow, Scotland. I have no personal needs or desires to go through Philadelphia as originally scheduled. I can go through Boston. Or New York. Or Newark. I really don't give a damn.
Fucking HELL. Apparently US Air can't (for whatever reason) fix their own damned problem. So I need to drive down to Richmond, go to the US Air ticket window, and cancel my flights myself.
Fuck US Airways. Fuck Travelocity.
Travelocity sent me an e-mail over the weekend letting me know that my flights to Scotland next May have been changed, and please contact them immediately. I tried calling yesterday and didn't get anywhere. I called earlier this morning, was put on hold, and got disconnected. Called back (note: I am currently on my 4th phone call and 4th non-native English speaker since yesterday - oy...). He ("Peter"?) is on hold with US Airways, whose system is apparently down.
Meanwhile, I'm on Travelocity's website looking at another available flight that would work out fine for me.
Now US Air is telling "Peter" that my ONLY option involves sitting in the Dublin airport all day before getting a connecting flight that night.
Um, no. My only requirements are to leave via Washington National and arrive in Glasgow, Scotland. I have no personal needs or desires to go through Philadelphia as originally scheduled. I can go through Boston. Or New York. Or Newark. I really don't give a damn.
Fucking HELL. Apparently US Air can't (for whatever reason) fix their own damned problem. So I need to drive down to Richmond, go to the US Air ticket window, and cancel my flights myself.
Fuck US Airways. Fuck Travelocity.
